Managed IT since 1989
Managed IT. Serious cybersecurity. One accountable team.
Neatoware manages, secures, and supports the technology your organization depends on. Public safety agencies, local governments, and businesses get one assigned account rep, backed by an experienced technical team.
Why Neatoware?
Security built in
Proactive management, layered cybersecurity, and monitoring of the systems on your plan, plus protected backups so covered systems stay recoverable.
Personal accountability
One assigned account rep who knows your environment, backed by engineers and security professionals you can reach when you need them.
Experience and planning
Technical leadership that helps you make informed decisions, time replacements to your budget year, and prepare for what comes next.
At a glance
- Serving organizations since 1989
- Help desk Monday to Friday, 9 AM to 5 PM ET
- On plans with security monitoring, managed endpoint detection and response (EDR), SIEM, and security operations center alert review run 24 hours a day, 365 days a year (that is monitoring and alert review, not the help desk)
Who we serve
Local government
Cities, counties, and authorities that need reliable technology without a large in-house IT staff.
What we manage
Managed IT
Endpoints, servers, networks, and a help desk that can connect remotely and work the problem with you.
Cybersecurity
Layered defenses, managed endpoint detection and response (EDR), and security operations center alert review on the plans that include them. Coverage and hours follow your plan.
Business continuity
Protected backups, restore testing, and recovery planning scoped to your plan so a fire, flood, or ransomware attack does not have to end the workday.
Communications and hosting
Business email and web hosting managed with the rest of your environment. Hosted phone systems are available as an add-on.
Client success story
From paper reports to a connected public safety agency
Since 2017, Neatoware has partnered with the Oglethorpe County Sheriff’s Office and its E-911 center to modernize critical infrastructure, strengthen cybersecurity, and support connected operations.
"As Law Enforcement, not only are we tasked with safeguarding people and our communities, we are the gatekeepers for the personal information we store and maintain. We cannot merely hope for the best, we are mandated to have protection and security in place."
Chief Deputy, Oglethorpe County Sheriff’s Office
Technology leadership and planning
Virtual CIO
On Gold and Platinum plans, senior IT leadership helps align technology decisions with your goals and budget: oversight, vendor management, and continuity planning.
Planning and transitions
We help you map upgrades ahead of budget season. Detailed technology roadmaps are available as an add-on. When you switch to Neatoware, we document what you have and share what we found before we change anything.
IT that’s handled, so you can get back to work.
Tell us what you run and what’s getting in the way. Pick a time that works for you, and we’ll talk it through.