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Imagine receiving a call from a loved one in distress. Their voice, unmistakably theirs, trembles with urgency as they plead for financial help. Or perhaps you stumble upon a social media profile of a charming entrepreneur with a picture-perfect life who invites you into a lucrative investment opportunity. In both cases, you might feel compelled to act—but what if none of it were real?

The FBI has issued an urgent warning about how criminals are exploiting generative artificial intelligence (AI) to make scams like these more convincing, more pervasive, and more difficult to detect. This technology, which can create realistic text, images, audio, and even videos, allows fraudsters to deceive their victims on a massive scale, while reducing the time and effort required to execute their schemes.

At its core, generative AI takes what it learns from examples provided by a user—such as writing styles, images, or audio—and produces something entirely new. It is a tool with extraordinary potential for creativity and innovation. But when wielded by bad actors, it becomes a powerful weapon of deception.

For years, the hallmarks of fraud—awkward grammar, poorly constructed narratives, and overly generic appeals—have served as warning signs to savvy individuals. However, generative AI removes many of these red flags, creating fraud schemes that appear professional, sophisticated, and believable. From well-crafted emails to realistic images and even impersonations of loved ones’ voices, the technology enables criminals to fool their targets like never before.

One of the most alarming developments is the use of AI-generated text in scams. Fraudsters can now write convincing emails to trick people into clicking malicious links or revealing personal information. Social media, too, has become a breeding ground for scams. Criminals create profiles with biographies that sound authentic, complete with AI-generated photos of fictitious individuals. These profiles are then used to lure victims into romance schemes, fake business ventures, or fraudulent charity campaigns.

Generative AI also assists foreign criminals by translating their schemes into flawless English, removing the grammatical errors that often gave them away in the past. This means a scam originating overseas can appear as though it was written by a native speaker, making it far harder to detect.

The deception doesn’t stop with text. AI-generated images have proven equally potent in the hands of criminals. These images can be used to create fake IDs for impersonation schemes or to build fictitious social media personas. For instance, a scammer might send a victim a “personal” photo to establish trust or use fabricated images of disaster zones to elicit donations to non-existent charities. In some cases, scammers generate images of celebrities endorsing counterfeit products or fraudulent investments, adding a veneer of credibility to their schemes.

Perhaps most chilling is the rise of AI-generated audio and video. Vocal cloning technology allows criminals to mimic a loved one’s voice with eerie accuracy, enabling them to call victims with fabricated stories of emergencies or ransom demands. Similarly, deepfake videos can portray supposed company executives or law enforcement officers in live video calls, lending false legitimacy to fraudulent requests.

While the technology behind generative AI is not inherently harmful, its misuse has far-reaching consequences. For many, the idea that a scammer could convincingly impersonate a loved one or fabricate an entire identity feels like something out of a science fiction novel. Yet, these scenarios are becoming increasingly common.

How to Protect Yourself

So, how can you protect yourself? Experts recommend a few simple but effective strategies. Create a secret word or phrase with your family that only they would know, and use it to verify their identity in emergencies. Be skeptical of content that seems too perfect—AI-generated images and videos often contain subtle imperfections, such as distorted hands or unrealistic facial features. If you receive a call or message from someone claiming to be a loved one in trouble, hang up and call them back directly to verify their story.

Limiting your digital footprint is another way to reduce your exposure to these scams. Make your social media profiles private and restrict your followers to people you know personally. Criminals often gather material for their schemes from publicly available content, so the less they can find, the safer you’ll be.

Lastly, never rush into sending money, cryptocurrency, or gift cards to someone you’ve only interacted with online or over the phone. Scammers thrive on creating a sense of urgency to cloud their victims’ judgment.

Generative AI is a double-edged sword. While its capabilities for innovation and efficiency are transforming industries, it also empowers criminals to operate with alarming precision. By staying informed and vigilant, we can protect ourselves from falling victim to these increasingly sophisticated schemes. If you suspect you’ve been targeted, report the incident to the FBI’s Internet Crime Complaint Center at www.ic3.gov.

Technology may be advancing at lightning speed, but with awareness and caution, we can outpace those who misuse it.

Further Reading:

Internet Crime Complaint Center (IC3) | Criminals Use Generative Artificial Intelligence to Facilitate Financial Fraud