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Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative.Technology has become a game-changer in this regard. It offers...

| Cybersecurity

Cyber Hygiene Part 2 – Internal Threats

Cyber Hygiene Part 2 – Internal Threats

In this second video, we look at the threats facing you from within your organization. Not all threats are external; some exist within your organization itself, based on how it operates and what...

Cyber Hygiene Part 1 – Hackers

Cyber Hygiene Part 1 – Hackers

Welcome to this important three-part video series about how to keep your organization’s data safe. In this first video, we show you how easy it is for hackers to break into any computer. By hackers,...

5 Steps to Improve Your Ransomware Resilience

Be prepared: Sooner or later your business WILL be attacked. Ransomware is the most terrifying data security threat your business has ever faced. Imagine all your staff trying to login one morning....

| Tech Tips

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