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Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative.Technology has become a game-changer in this regard. It offers...

| Cybersecurity

Email Hijack

David Griffeth's new book explains the huge hacking risk that arises from compromised email. Griffeth has launched a brand new book, aiming to teach organizations about the cyber security risks of...

| Tech Tips

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