The Salt Typhoon Breach: The Telecom Hack That Shook America
In the world of cybersecurity, breaches come and go, but some leave a mark so deep they alter the very fabric of national security. The Salt Typhoon cyberattack, orchestrated by a Chinese state-sponsored hacking group, is one of those seismic events. This hack didn’t...
Americans urged to use encrypted messaging apps after cyberattack: navigating the new cybersecurity landscape
Your phone conversations and text messages are not secure. In a startling revelation, U.S. officials have recommended that Americans switch to encrypted messaging apps in the wake of an unprecedented cyberattack targeting major telecommunications providers like...
7 Great Examples of How AI is Helping Small Businesses
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of...
How future-ready is your business’s IT?
How do you feel about the technology you use in your business? A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? The same study showed that: Only 39% of business leaders felt...
Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a...
New phishing scam is smarter than ever… here’s how to protect your business
Microsoft is warning business owners about a new type of phishing scam (where cyber criminals pose as a trusted source to trick you into giving away login info), which uses popular cloud services like SharePoint and OneDrive. Although these platforms are usually safe,...
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing.The average...
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows....