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Another day, another cyber attack

Another day, another cyber attack

Another day usually means another major cyber attack. In the headlines, a company was hacked, data leaked, and user information compromised. Again! Many business owners believe their business is too small to worry about being targeted. The unfortunate truth is most...
7 Great Examples of How AI is Helping Small Businesses

7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of...
How future-ready is your business’s IT?

How future-ready is your business’s IT?

How do you feel about the technology you use in your business? A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? The same study showed that: Only 39% of business leaders felt...
Top Technologies Transforming Customer Service Today    

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a...