How future-ready is your business’s IT?
How do you feel about the technology you use in your business? A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? The same study showed that: Only 39% of business leaders felt...
Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a...
New phishing scam is smarter than ever… here’s how to protect your business
Microsoft is warning business owners about a new type of phishing scam (where cyber criminals pose as a trusted source to trick you into giving away login info), which uses popular cloud services like SharePoint and OneDrive. Although these platforms are usually safe,...