Pricing

Pricing Calculator

Get a ballpark monthly estimate for managed IT in about a minute. Pick a plan, enter your equipment, and see the numbers.

Pick a plan and enter what you want us to manage. Your estimate updates as you type.

1. Choose a plan

SilverManaged servers and backups. Monday to Friday, 9 AM to 5 PM, two-business-day initial-response target. GoldAdds workstations, networks, printers, antivirus, detection and response, and disaster recovery planning. One-business-day initial-response target. PlatinumEverything in Gold, plus response 24 hours a day, 365 days a year for Priority 1 incidents.

Bronze is break/fix with nothing managed, so it has no monthly price. It is billed hourly (see labor rates below).

2. What should we manage?

ServersPer server, per month

WorkstationsDesktops and laptops, per month

Network devicesSwitches, access points, and similar

PrintersPer printer, per month

VoIP phone extensionsPhone system management only

Total off-site backup storage (TB)Whole terabytes. The first 1 TB is included.

Add the Annual Technology RoadmapBilled once a year, shown separately from the monthly estimate.

Your estimate

$0per month, Gold plan

Monthly line items
Item	Qty	Monthly
Monthly estimate		$0

Same quantities, every plan
Monthly line	Silver	Gold	Platinum

Silver total excludes items Silver doesn’t manage (workstations, network devices, and printers).

Good to know

This is an estimate, not a quote. Your final pricing is set in a written agreement and our General Terms and Conditions. Plans are prepaid monthly.
Gold and Platinum include one security awareness training license and one groupware license for each managed workstation.
Off-site backup storage is a fixed allotment for your whole organization, billed in whole terabytes. The first 1 TB is included, and each additional TB is $19 per month.
Backup may require a separately purchased backup appliance.
VoIP extension pricing covers phone system management only. It does not include handsets, phone numbers, calling service, E-911, taxes, or regulatory fees, which are provided and billed by your calling-service provider or as stated in your order.
Response times are targets, not guarantees. Platinum adds response 24 hours a day, 365 days a year for Priority 1 incidents.
See every feature by plan in the full pricing sheet (PDF).

Labor rates and included hours

For reference. Bronze is break/fix with nothing managed and is billed only at these hourly rates.

Labor and included hours	Bronze	Silver	Gold	Platinum
Management and support hours included per calendar month	None	2 hours per server	2 hours per server and 30 minutes per workstation	2 hours per server and 30 minutes per workstation
Business hours management, support, and project labor	$399/hour, 2 hour minimum	$299/hour, 1 hour minimum	$199/hour, 1/4 hour minimum	$199/hour, 1/4 hour minimum
After hours and emergency management, support, and project labor	$599/hour, 2 hour minimum	$499/hour, 1 hour minimum	$399/hour, 1 hour minimum	$299/hour, 1/4 hour minimum
Annual Technology Roadmap	Not available	$4,999 per year	$2,999 per year	$2,999 per year

From the Neatoware Managed Services Pricing sheet, Version 2026-08-16. Informational only; labor is not part of the monthly estimate.

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