About Neatoware
Leave IT to the experts. We have been managing technology since 1989.
Since 1989, our experts have helped organizations with their information technology, from a single server to complex systems spread across many sites. Today we serve clients around the world.
Our mission
Give every client the best possible solution for their IT, deliver service people remember for the right reasons, and become a trusted part of how they run their operations.
Meet David Griffeth
David Griffeth built Neatoware around a simple idea: organizations that depend on technology deserve someone who actually knows them.
He started in 1989 as the head of information systems for a family-owned construction company, where he learned that technology only matters when it helps the people doing the work. He went on to cofound and lead Bytemasters, Inc., a software company that built customer relationship management products and raised outside investment to grow. Earlier in his career, his work was featured in trade publications including Strategic Finance, Computer Reseller News and Accounting Technology.
David also knows public safety from the inside. As a senior crime analyst for a county police department, he led the push for a data-driven approach to fighting crime built on mapping and regular accountability meetings, and he helped modernize the department’s dispatch, records and reporting systems. From 2007 to 2011 he also taught counter-terrorism and criminal interdiction intelligence analysis as an adjunct instructor at the Federal Law Enforcement Training Center, and he helped develop curriculum for federal, state and local analysts.
That background is why Neatoware works the way it does. Public safety agencies, local governments and businesses get one person who knows their people and their systems, backed by a team that runs the rest. David understands what it means when a system has to stay up, because he’s worked where it did.
David is a graduate of the University of Georgia’s Terry College of Business.
How we work
One account rep.
You get one person who knows your network, your people, and your plans, backed by a team that runs the rest.
Candid advice.
We tell you what we found and what we recommend, before we change anything.
Public safety experience.
Our team includes former law enforcement professionals with extensive IT skill and experience. They speak your agency’s language and know what an outage means for dispatch, records, and the field.
Planning, not reacting.
We help you budget for what is coming, so equipment is replaced before it fails.
Security in layers.
We quickly help clients achieve essential cyber hygiene (IG1), then strive to move them on to stronger safeguards (IG2 and IG3) with time. More on our cybersecurity approach.
People you can trust
Team members who work on public-safety systems undergo state and national fingerprint-based background checks, complete CJIS security awareness training every year, and sign the FBI CJIS Security Addendum.
IT support from people you can trust.
We start by learning how your organization works, then tell you what we’d do and why.