Web Hosting
Website hosting that is kept current and backed up
Your public site is often the first place people look. Neatoware hosts it as an optional add-on, keeps WordPress and database components maintained, and backs the site up daily so recovery is available.
What you get
Managed website hosting from Neatoware: professionally operated infrastructure, WordPress and database care, security layers, daily backups, and DNS administration under one team.
Managed infrastructure
Servers we operate and maintain, with patching, service health checks, and configuration oversight for the hosting environment that runs your site.
Managed WordPress
Upkeep for WordPress core, themes, and plugins, with security baseline attention and troubleshooting. Staging copies and site cloning are standard.
Managed databases
Provisioning, scoped access, health oversight, and backup/recovery coordination for supported databases that power your site or application.
Website security
Layered controls that reduce common risks: configured web application firewall rules, login protections, certificates, and server upkeep.
Backup and restore
Daily backups of site files and database content. Restores are coordinated from available copies.
Domains and DNS
Supported DNS records, certificate configuration, and related hosting settings administered with the rest of your IT. Registrar ownership and renewal billing are confirmed during onboarding.
Managed WordPress, without the maintenance burden
Neatoware helps keep the components of your WordPress site current, protected, and recoverable, coordinating routine updates and troubleshooting.
Core, theme, and plugin upkeep
Maintain components, review relevant updates, and coordinate compatibility-sensitive changes.
Security baseline and permissions
Review administrator access, hardened settings, vulnerable components, and exposed interfaces.
Staging and cloning
Evaluate changes on a test copy; plan production publishing carefully. Staging copies and site cloning are standard for every hosted website.
Performance and troubleshooting
Investigate server-side bottlenecks, caching, PHP compatibility, and logs.
Databases managed alongside your website
Neatoware can provision and administer supported databases, coordinate access and maintenance, and help protect the data that drives your application or WordPress site.
Provisioning and configuration
Create compatible database instances, users, and application connections.
Credential and access management
Use scoped accounts, approved connectivity, and controlled administrative access.
Health and capacity oversight
Track relevant errors, resource usage, storage, and operational changes.
Backup, restore, and migration
Coordinate database backups, imports/exports, and recovery procedures. A database restore can overwrite newer website submissions, transactions, or user changes; coordinate restoration with the site owner and application developer when needed.
How hosting security works in layers
TLS certificates, renewal oversight for certificates, and supported secure transport settings.
Configured web application firewall and rules that reduce common exploit attempts.
Authorized access, password protections, and attack-response controls for administrative and application logins.
Operating-system and supported runtime patches, with controlled changes on the hosting environment we manage.
Health checks, log review, and incident handling.
Scheduled daily copies plus the ability to restore from available copies. A restore can overwrite newer content; coordinate carefully with the site owner.
Moving a website should be planned, not improvised
Our team reviews the existing site and its dependencies, prepares the destination environment, coordinates content and database transfer, tests the result, and plans the DNS cutover. The migration approach, timing, and responsibilities are agreed before changes begin.
Discover
Inventory domains, DNS, site files, CMS, database, forms, and dependencies.
Assess
Identify unsupported software, constraints, SSL needs, mail routing, and access requirements.
Prepare
Provision hosting; create backups and an approved migration/rollback plan.
Move
Transfer files and databases, then configure the application and certificates.
Validate
Test pages, forms, redirects, database operations, and basic performance. Confirm who performs acceptance testing.
Cut over
Coordinate DNS changes, monitor the site, and provide follow-up support.
What hosting includes, and what stays separate
Website hosting is an optional add-on. We will explain responsibilities and charges in your proposal. See Plans.
| Service element | Typical party |
|---|---|
| Hosting server patches and technical operations | Neatoware |
| Managed WordPress updates | Neatoware |
| Managed database provisioning and administration | Neatoware |
| Daily scheduled backups | Neatoware |
| Site content, marketing, and editorial changes | Customer / agency |
| Custom software, paid plugin licenses, ecommerce | Customer / developer |
| Registrar ownership and billing | To confirm |
| Site migration and acceptance testing | Shared |
| Incident cleanup / emergency rebuild | By agreement |
| Full business email / mailboxes | Separate service |
| Broader backup / disaster recovery for other systems | Separate service |
| Server ops beyond website hosting | Separate / related |
Pricing note: Website hosting is priced as an optional add-on based on the agreed site scope. Compare broader IT coverage on Plans, or book a call to talk through hosting with the rest of your IT.
Related: Business Email · Backup and Disaster Recovery · Managed Servers
Common questions
Do you manage WordPress?
Yes. Managed WordPress is available, including maintenance of components and technical support. Content editing, SEO, custom development, and paid plugin licenses are separate.
Can you host our website database?
Neatoware offers managed databases for supported websites and applications. Engine support and administration needs are confirmed in the hosting assessment.
Do you back up the website?
Yes. The offering includes daily backups.
Will you move our existing site?
We can assess a migration and plan the transfer, testing, and DNS cutover.
Is a full business email service included?
Business email is a separate offering. See Business Email.
Does hosting include website design or edits?
Hosting and supported technical maintenance are distinct from page design, editorial content, custom development, and paid plugin licensing.
Who handles our domain and DNS?
Neatoware can administer supported DNS records and related hosting settings alongside the rest of your IT. Domain registration ownership, renewal billing, and optional protective features are confirmed during onboarding.
What if something goes wrong with the site?
Your site is backed up daily. We coordinate restores from available copies.
Who do we call?
Your assigned account representative, the same person you call about the rest of your IT. For a security issue, you can also call our main support line at (404) 328-7771.
Why Neatoware
Your website is not one more vendor to chase. Your assigned account representative handles hosting with everything else, backed by a team familiar with your systems.
Hosting that stays current, protected, and backed up
Keep the public site available and up to date. Book a call to talk through hosting with the rest of your IT.