Built for agencies that cannot wait

Police departments, sheriffs’ offices, 911 centers, and public safety agencies at the city, county, state, and federal levels never close. When a records system stalls or a console drops, the officer in the field and the caller on the line feel it first. You need IT people who understand that, and a plan that keeps your systems steady before something breaks.

How we help your agency

• One person to call for everything, from a printer jam to a budget request
• A CJIS-trained team of former law enforcement professionals who speak your agency’s language
• A network and firewall built for the buildings and campuses you run
• Managed endpoint detection and response (EDR) on servers and workstations, by a security operations center, on Gold and Platinum plans
• Backups with off-site copies, plus disaster recovery planning on Gold and Platinum plans
• Phone systems managed by the same team that runs your network
• A technology roadmap timed to your fiscal year (add-on)

People who know the job and the technology

Our CJIS-trained team members are seasoned former law enforcement professionals who have served in operational roles and bring extensive skill and experience in information technology. They understand the patrol car and the server room. They know that when a system slows down, dispatch, records, and the officer in the field feel it first, so they plan, fix, and communicate with that in mind.

Your incident plan, in writing

Your agency already knows how to manage an incident. If you want a written plan for responding to a technology or cyber incident, we’ll help you write one, and refine it with you until you’re confident in it. The plan is yours, and your people run it. Our team members are NIMS trained (National Incident Management System), so we speak the same language as your agency. Available on request.

People you can trust

Team members who work on public-safety systems undergo state and national fingerprint-based background checks, complete CJIS security awareness training every year, and sign the FBI CJIS Security Addendum. We help agencies prepare for CJIS-related audits of the systems we manage for them.

Switching is a project, not a leap. We document what you have and tell you what we found before we change anything.

Talk with people who know your agency

Tell us how your agency runs and what is slowing it down. A real person will get back to you.