Business Email
Business email that works for your team.
Managed by ours.
Professional email, calendars, contacts, and collaboration on your own domain, configured and operated by Neatoware, with people you can reach when mail needs attention. Business email and groupware are included on Gold and Platinum.
What you get
Professional email
Addresses on your own domain, aliases, distribution lists, mailbox controls, rules, and out-of-office replies. Customers and partners see your organization, not a generic address.
Shared work
Shared calendars and contacts, free/busy scheduling, folder permissions, delegated sending, and tasks.
Anywhere access
Browser-based WebMail, supported desktop mail clients, and mobile access.
Layered security
Authentication controls, sender validation, encrypted connections, content filtering, and configurable access rules. See the security section below.
People who manage it
Your mail runs on a platform we operate, hosted with redundancy designed into that platform. Your assigned account representative connects you with the engineers who know your setup.
Planned transitions
Mailbox migration, account setup, DNS cutover, and device onboarding organized around a documented checklist.
Built for working together
Collaboration features available on Neatoware Business Email.
Shared calendars
See when coworkers are free and set up meetings without the back-and-forth.
Shared contacts and notes
A shared contact list for the office, and shared notes for details your team needs.
Shared inboxes and mailing lists
A shared inbox for addresses like info@ or billing@ lets your team answer from one place. A mailing list can reach a whole department with one address.
Send on behalf
Let a trusted assistant send email on your behalf or help with tasks, so work keeps moving when you are busy or out.
Conversations and rules
Replies can be grouped into conversations, and rules can file, flag, or forward mail so the inbox stays manageable.
Security in layers
Safeguards Neatoware configures and operates for covered mail.
- Layer 1. Domain trust
Sender verification helps other systems spot fake messages that claim to be from you.
- Layer 2. Connections
Encrypted connections help protect mail in transit; stored mail is encrypted at rest.
- Layer 3. Message checks
Layered filtering reduces spam, phishing, and malware.
- Layer 4. Account access
Strong password rules plus WebMail second-step support.
- Layer 5. Oversight
Logging, updates, and response through Neatoware operations and your assigned account representative.
Safeguards Neatoware configures and operates for covered mail. If something slips through, tell your assigned account representative.
At your desk, on your phone, in your browser
Use your preferred supported mail client or our full-featured WebMail. Calendar, contact, task, and mobile synchronization are available through compatible clients.
Outlook and other desktop apps
Staff can use Outlook or another popular desktop mail app for email. Calendars, contacts, and tasks can sync to compatible desktop apps.
Phones and tablets
Email access is widely available on supported mobile apps.
WebMail
Full WebMail in the browser for mail, calendars, and contacts when you are away from your desk. WebMail also supports scheduling a message to send later, or undoing a send you did not mean.
| Function | How it typically works |
|---|---|
| Supported desktop clients, mobile mail apps, and WebMail over supported mail protocols | |
| Calendar | Compatible clients |
| Contacts | Compatible clients |
| Tasks / notes | Compatible clients |
We run it, so you don’t have to
- Step 1.
Configure
Domain, accounts, DNS, sharing, and client setup for your organization.
- Step 2.
Protect
Filtering, policies, updates, and access controls.
- Step 3.
Operate
Mailbox changes, capacity, monitoring, and troubleshooting through your assigned account representative.
- Step 4.
Recover
Investigate failures and restore mailbox data. See Backup and Disaster Recovery.
- Step 5.
Review
Adjust quotas, access, needs, and future changes with your assigned account representative and technical specialists.
Moving to Neatoware Business Email
Migrating mail is planned, not improvised. Your assigned account representative walks the cutover with you.
- Step 1.
Discover
Mailboxes, aliases, source systems, quotas, calendar and other collaboration data, and devices.
- Step 2.
Prepare
Accounts, DNS, authentication, migration approach, and a fallback plan.
- Step 3.
Transfer
Copy messages and collaboration data.
- Step 4.
Cut over
Update DNS and account settings, test send and receive, and verify users.
- Step 5.
Stabilize
Resolve client issues and validate critical users after go-live.
Which plans include this
Compare Business Email coverage across plans. Full plan details live on the Plans page.
| Feature | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Business email / groupware | Not included | Not included | Included | Included |
| Starting mailbox size | – | – | 5 GB | 5 GB |
Full plan details · Pricing calculator · Backup and Disaster Recovery
Why Neatoware
One accountable team for the mail platform you run day to day. We operate the infrastructure, configure workplace features, coordinate changes through an assigned account representative, and help with planned migrations. When email acts up, you call someone who knows your setup, not a general support line.
See Plans or the pricing calculator.
Common questions
Will it work with Outlook?
Staff can use Outlook or another popular desktop mail app for email, WebMail in a browser, or a supported mail app on phones and tablets.
Can we keep our own domain?
Yes. Your email stays on your own domain.
Can we share calendars and inboxes?
Staff can share calendars, contacts, and notes. Shared inboxes and send-on-behalf are available.
Will it work on our phones?
Email access is widely available on supported mobile apps.
How big are mailboxes?
Each mailbox starts at 5 GB. If someone needs more room, we can set a larger size in your contract.
Can you move our existing email?
Yes. Moving existing mail is part of getting you set up, and your assigned account representative plans the switch with you.
Does filtering stop spam?
Layered filtering reduces spam, phishing, and malware before they reach the inbox. If something slips through, tell your assigned account representative and we will look into it.
Is WebMail protected with two-step sign-in?
WebMail supports a second sign-in step, and Neatoware commonly requires it for covered users under our account-access policy.
Where is mail stored, and can you restore a mailbox?
Mail runs on the platform Neatoware operates. Mailbox data can be restored from backup. See Backup and Disaster Recovery for how backups and restores work.
Business email on your domain, with a person to call.
Calendars, contacts, and support that know your setup. Business email is included on Gold and Platinum. Book a call, compare plans, or use the pricing calculator for a ballpark.